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Privacy Policy

Last Updated: October 2, 2026

At Ninja Travels & Tours Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you provide when using our website, ninjatravels.pk.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, contact us, submit an inquiry, or request information about our travel and tourism services, we may collect information such as:

  • Your name
  • Phone or WhatsApp number
  • Email address
  • City or location
  • Travel-related information you voluntarily provide
  • Visa, Umrah, tour, or travel inquiry details
  • Any other information you provide through our forms, email, WhatsApp, or other communication channels

We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information collected to:

  • Respond to your inquiries and requests
  • Provide information about our travel, tourism, visa, Umrah, and related services
  • Prepare or discuss travel-related arrangements based on your request
  • Contact you regarding your inquiry
  • Improve our website, services, and customer experience
  • Maintain website security and prevent misuse
  • Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes or where you have provided it for a specific purpose.

3. Contact and Inquiry Forms

When you submit information through a contact or inquiry form on our website, the information you provide may be used to respond to your request and provide the relevant service or information.

Depending on the website configuration, submitted information may be stored on our website or delivered to our designated email or communication systems.

We do not sell or rent the personal information submitted through our website.

4. WhatsApp, Phone and Other Communication

If you choose to contact Ninja Travels through WhatsApp, telephone, email, or another communication platform, information exchanged through that platform may be processed according to the privacy policy and terms of that respective service provider.

We recommend reviewing the privacy policies of third-party communication platforms before sharing sensitive information through them.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and improve the overall user experience.

Cookies are small files stored on your device by your web browser. Some cookies may be necessary for the website to function properly, while others may be used for analytics or other website functionality.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

WordPress and website plugins may also use cookies depending on the features enabled on the website.

6. Analytics and Website Performance

We may use analytics or website performance tools to understand how visitors use our website. This may include information such as pages visited, approximate location, browser/device information, referral sources, and general website activity.

This information helps us improve website performance, content, and user experience.

Where third-party analytics services are used, those services may process information according to their own privacy policies.

7. Third-Party Services and Links

Our website may contain links, embedded content, maps, social media features, payment or communication services, or other content provided by third parties.

Third-party websites and services operate under their own privacy policies and terms. Ninja Travels is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

8. Sharing of Personal Information

We may share personal information only where reasonably necessary to provide requested services, operate our business, maintain our website, or comply with legal obligations.

This may include sharing relevant information with:

  • Service providers assisting us with website or technical operations
  • Travel or tourism service providers where necessary to fulfill a requested service
  • Communication or technology service providers
  • Government authorities or regulatory bodies where legally required

We do not sell or rent your personal information to third parties.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain business records, resolve disputes, protect our legitimate interests, or comply with applicable legal requirements.

The exact retention period may vary depending on the type and purpose of the information.

10. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore avoid sending unnecessary sensitive information through website forms, email, or other online communication channels.

11. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, which may include the right to:

  • Request information about personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information where legally permitted
  • Withdraw consent where processing is based on consent
  • Object to certain uses of your personal information
  • Request restrictions on certain processing activities

Requests may be subject to verification and applicable legal or regulatory requirements.

12. Children’s Privacy

Our website is not specifically directed toward children. We do not knowingly collect personal information from children through our website without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised Last Updated date.

We encourage visitors to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us:

Ninja Travels & Tours Pvt. Ltd.
Lahore, Pakistan
Email: sales@ninjatravels.pk
Website: ninjatravels.pk

For privacy-related requests, please include sufficient information to help us understand and respond to your request.